Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrick Robinson

Patrick Robinson

August 23, 2024

5  out of  5
rating by Patrick Robinson
"Simply put Mr. Robert Boyd is a professional. He was honest about what he could offer, answered all of the questions my wife and I had, and even sent me a card for my birthday. He treats his clients more than just a number and we appreciate it. We'll be transitioning my wife's business to State Farm as well because of the experience we had with our home and auto. Thank you."
We responded:
"Patrick, thank you so much for the kind words and 5-star review! It's my pleasure to serve you and your wife, and I'm thrilled to hear that you appreciate the personal touch we strive to provide. I'm excited to welcome your wife's business to State Farm and continue building a strong relationship with your family. Thank you for your trust and confidence in me and my team!"
Profile photo of moody donna

moody donna

July 28, 2024

5  out of  5
rating by moody donna
"Kayla was great got my insurance way lower up in Illinois from Tennessee"
We responded:
"Thank you so much for the 5-star review, Donna! We're thrilled to hear Kayla was able to find you a much better rate in Illinois. We really appreciate you taking the time to share your experience!"
Profile photo of PassMePotatoSalad Please

PassMePotatoSalad Please

May 17, 2023

5  out of  5
rating by PassMePotatoSalad Please
"Robert Boyd is always nice, professional and will always call you right back if he's on the other line with a customer. Fun Fact: The Jake from State Farm character was rebooted in 2020 for a new campaign with a new actor in the role (Kevin Mimms, aka Kevin Miles), years after the original campaign featuring the famous “Uh … khakis” tagline. The “SNL” send-up featured host Michael B. Jordan playing Jake from State Farm."
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear Robert is always so helpful and responsive. We're lucky to have him on our team! And thanks for the fun fact - we appreciate you sharing it with us. We're always happy to see people enjoying our ads, both the originals and the newer ones."
Profile photo of Cydney Boyd

Cydney Boyd

May 2, 2023

5  out of  5
rating by Cydney Boyd
"Robert Boyd and Kayla Sanders are truly the best! They are kind, professional and very attentive to your insurance needs. I have been a loyal customer for many years and never had any issues. If a problem did arise, I knew I could call and they would easily correct and/or explain clearly what is happening. They may not be able to control what State Farm as a corporate office does when it comes to changes, but the handle it with grace and understanding with their customers. Thank you Robert and Kayla for being my good neighbors at Robert Boyd - State Farm Insurance."
We responded:
"Hi Cydney, thank you so much for the glowing review and kind words about Robert and Kayla! We're so lucky to have them on our team, and we're thrilled to hear they've taken such great care of you over the years. We truly appreciate your loyalty and trust in us. We'll be sure to pass your compliments along to Robert and Kayla!"
Profile photo of brandy atkinson

brandy atkinson

February 7, 2023

5  out of  5
rating by brandy atkinson
"Robert and team always take care of me and make sure I get the right assistance in a timely manner. Highly recommend Robert as an agent!!"
We responded:
"Thanks You! We love being able to service you! "
Profile photo of Brittany Counce

Brittany Counce

February 2, 2023

5  out of  5
rating by Brittany Counce
"They are very professional while at the same time being down to Earth and able to make you feel like you are customer #1 ! Kayla is awesome !!! Robert is great too!!! I've had them as my home owners and auto policies for over two decades and I can't complain about anything!! Definitely the best insurance agent and company !"
We responded:
"Thanks You! We love being able to service your auto and home insurance. Robert Boyd "
Profile photo of Eaji Brown

Eaji Brown

October 11, 2022

5  out of  5
rating by Eaji Brown
"We've had our homes and vehicles insured with Mr. Robert Boyd for many years. We have always appreciated his professionalism, commitment, dedication. and promptness when dealing with any of our policies, questions or concerns. Thank Mr. Boyd, you're definitely like a good neighbor."
We responded:
"Thank you Eaji it is a pleasure to work with you."
Profile photo of Patrick Constant

Patrick Constant

October 10, 2022

5  out of  5
rating by Patrick Constant
"Robert is one of the best agents I have dealt with over the course of those years. I would recommend anyone to reach out to him for your insurance needs"
We responded:
"Thank You Patrick! "
Profile photo of jason hagley

jason hagley

May 10, 2022

5  out of  5
rating by jason hagley
"They were open. Could walk right in without appointment. Kayla awas very friendly and answered all my questions. Quote was cheaper than what I have been paying."
We responded:
"Hi Jason, thanks for the 5-star review and for sharing your positive experience! We're thrilled to hear Kayla was so helpful and that we were able to offer you a better rate. We appreciate your business!"
Profile photo of Dylan High

Dylan High

May 4, 2022

1  out of  5
rating by Dylan High
"I’ve had insurance with them for years not only that I rebuild all the State Farm claims in the area yet my bill gets jacked up randomly I don’t get any help over the phone I’m canceling insurance today and finding a provider that’s not stealing from me."
We responded:
"Hi Dylan, we apologize for the frustration you experienced in May 2022 with your billing and customer service. We understand your concerns about rate increases and the importance of clear communication. We strive to provide transparent billing practices and excellent customer support. We appreciate your feedback and hope you've found a provider that better meets your needs."
Profile photo of Brian Wiegand

Brian Wiegand

February 9, 2022

5  out of  5
rating by Brian Wiegand
"I changed over to State Farm following issues with a previous insurance company. I had met Robert a few months earlier and decided to call him. I sat down with Robert and found the rates very comparable. Over the years I have had claims that were handled professionally and timely."
We responded:
"Hi Brian, thank you so much for taking the time to share your positive experience with us! We're so glad you made the switch to State Farm and that Robert has been able to provide you with excellent service and support. We appreciate your business!"
Profile photo of Kem Poke

Kem Poke

February 8, 2022

5  out of  5
rating by Kem Poke
"Mr. Robert Boyd is truly customer friendly ensure that his customer understands everything to the fullest .He goes out his way to make sure that you are comfortable with the information that he provided concerning the insurance and the different types of policies he’s very patient with his customer he has a very knowledgeable and courteous staff. I think Mr. Robert Boyd is definitely a positive asset to StateFarm…"
We responded:
"Kem, thank you so much for the kind words and 5-star review! We're thrilled to hear that Robert and his team have taken such great care of you. We appreciate your business and are so happy to have you as a customer!"
Profile photo of Nicole Cunningham

Nicole Cunningham

February 8, 2022

5  out of  5
rating by Nicole Cunningham
"Robert Boyd has always been an standout guy whom will go the extra mile for his customers no matter what. During, many concerns for my family and I he has stayed over working on giving us the best customer service. He always follow ups with my family if he couldn’t right at the time of our concerns. Robert Boyd is what I call Excellence Insurance Business Agent!!!"
We responded:
"Nicole, thank you so much for the 5-star review and the kind words about Robert! We're so lucky to have him on our team. We're thrilled to hear that he goes above and beyond for his customers and always puts their needs first. We appreciate your business and are so glad you're part of the Robert Boyd State Farm family!"
Profile photo of Tee Young

Tee Young

February 8, 2022

5  out of  5
rating by Tee Young
"I have worked with Robert Boyd for nearly 20 years as my StateFarm agent. During that time, he has provided excellent services and support. I am proud to support him ad a businessman and friend because you will not be disappointed with his services, office or professionalism."
We responded:
"Tee, thank you so much for the 5-star review and for your 22 years of loyalty! We're thrilled to hear that Robert has consistently provided you with exceptional service and support. We're lucky to have him on our team, and we're so grateful for your continued support. We appreciate your business!"
Profile photo of Gary Belt

Gary Belt

February 8, 2022

5  out of  5
rating by Gary Belt
"Very professional business with knowledgeable staff."
We responded:
"Gary, thank you so much for the 5-star review and the kind words! We're thrilled to hear you find our team professional and knowledgeable. We appreciate your business!"
Profile photo of Fontella Williams

Fontella Williams

February 8, 2022

5  out of  5
rating by Fontella Williams
"Robert Boyd is always courteous and very helpful.Robert Boyd goes out of his way to help everyone and he always Greets you with a smile."
We responded:
"Fontella, thank you so much for the 5-star review and the kind words about Robert! We're so happy to hear that he's always courteous, helpful, and greets everyone with a smile. We appreciate your business and are thrilled to have you as a customer!"
Profile photo of Kendrick Leek

Kendrick Leek

December 27, 2021

5  out of  5
rating by Kendrick Leek
"Robert Boyd and his team are committed to serving exceptional service and are always there when we have questions. They are always a phone call away with speedy service to meet out needs. I recommend Robert and his team to everyone looking for insurance purposes."
We responded:
"Kendrick, thank you so much for the 5-star review and for highlighting Robert and his team's dedication to exceptional service! We're thrilled to hear they're always there to answer your questions and provide quick solutions. We appreciate your recommendation and are so glad to have you as a customer!"
Profile photo of Adam Brown

Adam Brown

September 25, 2021

5  out of  5
rating by Adam Brown
"Robert is very attentive to my Families insurance needs. Robert has offered advice, tools and information within The State Farm Insurance Agency that can assist me in preparing for the future."
We responded:
"Adam, thank you for the 5-star review and for sharing your positive experience! We're thrilled to hear Robert has been so attentive to your family's insurance needs and has provided valuable advice and resources for the future. We appreciate your business and are happy to have you as a customer!"
Profile photo of George Vaughn

George Vaughn

September 25, 2021

5  out of  5
rating by George Vaughn
"It has now been 17 years now and Robert Boyd State Farm is still available taking care of all of us. Great job 👍 keep up the good work my friend"
We responded:
"George, thank you so much for the 5-star review and for your 20 years of loyalty! We're thrilled to hear that Robert and his team have consistently taken great care of you over the years. We appreciate your continued support and friendship!"
Profile photo of Pastor Charles Bruce

Pastor Charles Bruce

September 24, 2021

5  out of  5
rating by Pastor Charles Bruce
"Mr. Boyd is very professional and trustworthy. You know he has your best interest."
We responded:
"Pastor Charles, thank you so much for the 5-star review and for highlighting Robert's professionalism and trustworthiness! We're thrilled to hear you feel confident that he has your best interests at heart. We appreciate your business!"
Profile photo of Kayla Sanders

Kayla Sanders

September 24, 2021

5  out of  5
rating by Kayla Sanders
"This office is the best! Efficient willing to help, available to answer any questions. Very thankful for this office!"
We responded:
"Kayla, thank you so much for the 5-star review and for your kind words about the office! We're so glad you find the team efficient, helpful, and available to answer any questions. We appreciate your feedback and are thrilled to have you as part of our team!"
Profile photo of Dejuante Forman

Dejuante Forman

September 24, 2021

5  out of  5
rating by Dejuante Forman
"Robert Boyd is a great man. He is very professional when it comes to his customers within State Farm. Thank you. Robert Boyd for keeping my family covered."
We responded:
"Dejuante, thank you so much for the 5-star review and for highlighting Robert's professionalism! We're thrilled to hear he's taking such great care of your family. We appreciate your business and are so glad to have you as a customer!"
Profile photo of Montreese Reeves

Montreese Reeves

September 24, 2021

5  out of  5
rating by Montreese Reeves
"Robert Boyd has been my agent for over 20 years. I can send him a question and he responds instantly. I've called the office and if he is busy I will get a call back as soon as he's finished. I use to think State Farm was the pricey insurance. But know way. He beats the others. And if he doesn't its because you getting more bang. Friendly, professional, and such a good guy. And so is his staff."
We responded:
"Montreese, thank you so much for the 5-star review and for your over 20 years of loyalty! We're thrilled to hear that Robert and his team have been so responsive and helpful over the years. We appreciate your kind words about their friendliness, professionalism, and value. We're so lucky to have you as a customer!"
Profile photo of Carl Mccullough Sr.

Carl Mccullough Sr.

March 20, 2021

5  out of  5
rating by Carl Mccullough Sr.
"Great agency"
We responded:
"Thanks so much for the 5-star review! We're so glad you had a great experience. We truly appreciate your business!"
Profile photo of Joyce Finch

Joyce Finch

August 18, 2020

5  out of  5
rating by Joyce Finch
"Friendly staff reasonable insurance."
We responded:
"Joyce, thank you for the 5-star review and for highlighting our friendly staff and reasonable insurance! We appreciate your business!"